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Susan managed a team of people who couldn't seem to
get along. She scheduled a leadership training seminar.
The team was surprised at how little they
understood about human nature or how to communicate effectively in a
business environment. They learned how to influence people to
achieve their goals instead of demanding cooperation.
Her team seemed to change overnight. Not
only was there less conflict to deal with, the team was able to work
more effectively with other departments. Susan was presented
with the award for outstanding leadership... |